Privacy Policy

Welcome to PelicanPeak Appliance Repair's website. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, share, and protect your information. By using our website and services, you agree to the terms outlined in this policy. Please review it carefully.

1. Information We Collect

When you contact us using our call request form, we collect personal information such as your name, phone number, and email address. This information is used to facilitate our appliance repair services and communications with you. Additionally, non-personal browsing data may be collected through cookies or web beacons to enhance user experience on our website.

2. How We Use Your Information

Your information is used primarily to fulfill your service requests and improve our website’s functionality. We and our partners may contact you via phone, email, or text strictly for service-related purposes. Additionally, we use non-personal data to analyze website traffic and enhance our digital services.

3. Information Sharing Practices

PelicanPeak Appliance Repair shares personal information with trusted partners only as necessary for operational and service needs. These partners are bound by confidentiality agreements and are not permitted to disclose or use your information outside the scope of our agreements with them.

4. Your Rights and Choices

By using our website and services, you acknowledge and agree that your information may be shared with our partners. If you wish to opt out of future communications or have questions regarding your information, please contact us at (305) 317-1475.

5. Legal Disputes

Users of our website agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. In the event of a claim, the maximum compensation is limited to $100. You also agree to bear your own legal fees and expenses related to any disputes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. Despite these efforts, no method of data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and are effective immediately upon posting. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at (305) 317-1475.